Citrix Command Center - Prerequisites

This part will discuss prerequisites for Citrix Command Center, how to create a Microsoft SQL database and account.


This part will discuss prerequisites for Citrix Command Center, how to create a Microsoft SQL database and account. Citrix Command Center is flexible with prerequisites.  Below is a quick summary:


CPU Pentium 4, 1.2 GHZ, 20GB Storage, 1GB RAM

Operating System

Windows 2003 SP2 +, Windows 2008, Windows 2008 R2, Windows 2012 R2

Linux RHEL, CentOS


MySQL, Oracle, SQL 2005, 2008, 2008 R2 (including Express)

There are additional considerations detailed at the Before You Begin section of eDocs but as you can see from the above, the application provides many installation options.  Performance management storage will depend on your specific needs and sample information is provided in the official documentation.

Database Configuration

In our setup, we will utilize Microsoft SQL 2012 to create a database user and a database for the Citrix Command Center. As per the Database Settings of the eDocs, Windows Authentication is not supported and SQL Server Authentication must be enabled.  This may have security implications depending on the security posture of your organization.

Database Security

Using SQL Server Management Studio, right-click the SQL Server Instance and click Properties.

SQL Server Properties

Ensure that Server authentication is configured as SQL Server and Windows Authentication.  If you need to change the setting, the SQL Server service will require a restart.

SQL Security Model

Next, we will proceed to create a database.  Right-click Databases and click on New Database.

Create SQL Database

Name your database with the appropriate name - in our instance we utilize CitrixCommandCenter but it can be what is appropriate for your organization.

Database Name

Click on Options and configure the appropriate Recovery Model.  In our instance, we utilize Simple but the default is Full.  A Full recovery model will generate a lot of log files enabling you to recover a database and re-play the logs to get a more updated database in case of a failure.  A simple recovery model overwrites log files, saving space but in case of recovery, your database will be current as the last database backup.

Click OK to create the database.

SQL Database Recovery Model

 Database Account

Right-Click Security, select New, Login.

New SQL Account

Enter svc_citrixcommand under Login Name - you can choose your own name.  Select SQL Server authentication and type a password.  In our instance we entered a simple password and we unchecked the Enforce password policy as this is a lab configuration.  In a production environment, implement a complex password and consult with your security team.

Under Default database select CitrixCommandCenter which is the database we created earlier.

Create SQL Account

Under User Mapping, ensure that the user is mapped to the CitrixCommandCenter and configured as db_owner.  Click OK to configure the account.

SQL User Mapping


SQL 2012 Step-by-Step Installation Guide

Citrix eDocs - Before you begin (installing Citrix Command Center)